Now in Beta

Elevate Every
Guest Experience

Premium guest experience tools for every property. Capture feedback, respond in real-time, and deliver memorable stays—without the enterprise price tag.

Trusted by 500+ properties worldwide

The Waverly Inn Coastal Suites Mountain View Lodge Harbor Hotel Group Urban Stay Collection

Guest expectations have evolved.
Your tools should too.

Today's guests expect personalized, seamless experiences—regardless of where they stay. GuestEM gives your team world-class insights and tools to deliver exceptional service at every touchpoint.

Modern hotel lobby with elegant design

Everything you need to delight guests

Premium tools that were once reserved for big brands—now accessible to every property.

Real-Time Feedback

Capture guest sentiment instantly through elegant, non-intrusive touchpoints throughout their stay.

Instant Alerts

Get notified immediately when issues arise, enabling your team to resolve concerns before checkout.

Advanced Analytics

Understand trends, identify opportunities, and make data-driven decisions with beautiful dashboards.

Service Requests

Streamline guest requests with automated routing, tracking, and resolution workflows.

PMS Integration

Seamlessly connect with Opera, Protel, Mews, and other leading property management systems.

Enterprise Security

SOC 2 compliant with end-to-end encryption, SSO, and granular access controls.

Comfortable hotel room interior
"GuestEM transformed how we understand and respond to our guests. Our satisfaction scores increased 23% in the first quarter—and we're a 40-room boutique property."

Sarah Mitchell

Owner, The Waverly Inn

Simple, transparent pricing

Plans that scale with your property. Start free, upgrade when you're ready.

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Ready to transform your
guest experience?

Join 500+ properties delivering elevated guest experiences with GuestEM.

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